Privacy Policy

Welcome to TranStar. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website and use our train travel options.

1. Information We Collect

When you use our website, we may collect the following types of information:

- Personal Identification Information: This includes information you provide when you make a booking, sign up for our newsletter, or contact us for support. This may include your name, email address, phone number, and payment details.

- Travel Information: Details related to your train travel bookings, such as departure and arrival locations, travel dates, and any special requests.

- Technical Data: Information about your device and how you interact with our site, such as IP address, browser type, operating system, and browsing behavior.

- Cookies and Similar Technologies: We use cookies and similar technologies to enhance your experience on our site. Cookies help us remember your preferences and improve site functionality.

2. How We Use Your Information

We use the information we collect for the following purposes:

- To Provide and Manage Services: To process your bookings, provide customer support, and manage your travel arrangements.

- To Improve Our Website: To analyze how users interact with our site and make improvements based on user feedback and behavior.

- To Communicate with You: To send you updates, promotional offers, and other information related to your travel or our services. You can opt-out of these communications at any time.

- To Ensure Security: To protect against fraud and ensure the security of our website and users.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

- Service Providers: We may share your information with third-party service providers who assist us in providing our services, such as payment processors, travel partners, and customer support providers. These third parties are obligated to protect your information and use it only for the purposes for which it was shared.

- Legal Requirements: We may disclose your information if required by law or to protect our rights, privacy, safety, or property, or that of our users or others.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. While we strive to protect your data, please be aware that no method of transmission over the internet or electronic storage is completely secure.

5. Your Rights and Choices

You have the following rights regarding your personal information:

- Access and Correction: You can request access to the personal information we hold about you and request corrections if it is inaccurate.

- Opt-Out: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in the emails you receive or by contacting us directly.

- Deletion: You may request that we delete your personal information, subject to certain legal and contractual limitations.

6. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and we encourage you to review this policy periodically.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

TranStar

9900 Corporate Dr, Louisville KY, 40223, USA

(855) 235-7416

Thank you for choosing TranStar. Your privacy is important to us, and we are dedicated to protecting your personal information.